Hours of Operations

Your FSS IT Support office is open from 0800-1600 Monday - Friday.  We are closed on Federal Holidays and have limited services during Family and Goal days.
If this is an emergency, please call 335-1854435

In-Processing Appointments

After submitting a ticket for In-Processing make sure you get a confirmation email that the date/time you selected is available.

Appointments Mon-Wed 08:00-11:00


Please view all of the Knowledge-base articles before submitting a ticket
If a ticket is submitted and you DO NOT provide the computer name, then your ticket will be closed, and you will be required to re-submit a new ticket with the correct information.

Outlook & Office Update

Please be aware that Outlook and Office 2016 are currently being updated to Office 365. The update may temporarily remove taskbar and desktop shortcuts to these apps. Once the update has completed, you will be able to use Outlook and Office apps as before.

You can check the status of the Office 365 Enterprise via Software Center on your computer

View ticket

Latest Knowledgebase Articles

 Date added
Teams and Email using web browser 2022-07-03 08:51:39
Outlook 2016 email setup 2022-07-03 08:45:03
How to use USAF VPN 2022-07-03 08:41:46
How to use Cisco Connect VPN 2022-07-03 08:39:59
Recover Old Certs 2022-07-03 08:36:14
Clear ssl state 2022-07-01 07:47:27
Browser Favorites Import/Export 2022-07-01 07:37:17
DRMO Instructions 2022-07-01 07:30:28
How to publish certificates to the GAL 2022-07-01 07:25:26
How to install Microsoft Teams 2022-07-01 07:19:49

Want this too?