Quick Help
The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
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Articles in this Category
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How to map your printer
Attached are the instructions on how to map your printer. |
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Outlook 2016 email setup
Outlook 2016 email Setup for first time users |
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Teams and Email using web browser
A step by step guide to Outlook email and Teams via web browser |
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How to publish certificates to the GAL
Attached are instructions on how to publish your certificates to the GAL. |
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Recover Old Certs
A step by step guide on recovering old certs after receiving a new ID card |
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How to set up a PST in Outlook
- Open Outlook - Select File in the top left corner - Select Account Settings - Select Account Settings again - Select the "Data Files" tab |
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How to install Microsoft Teams
Attached are instructions to install Microsoft teams on your computer. |
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How to use Cisco Connect VPN
How to connect to Cisco Connect VPN when using wireless |
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How to use USAF VPN
How to connect to the USAF VPN when using wireless |
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Clear ssl state
Attached are instructions on how to clear your ssl state. When having authentication issues this is a good (First Step) before submitting a ticket to us. |
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Browser Favorites Import/Export
Attached are instructions to Import/Export browser favorites/bookmarks. |
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DRMO Instructions
Attached are the DRMO instructions. |
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How to view your Computer "PC" Name
- In the 'Ask me anything box' type in "PC Name" - Select "View my PC Name" A new window will open and at the very top you will see "PC Name" Please input this name under the required field when su... |
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How to place digital signatures in Adobe PDF
Please follow the instructions on the attached document for digitally signing an adobe PDF. |
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31 FSS IT Helpdesk Quick Reference Guide
Please view attached 31 FSS IT Helpdesk Quick Reference Guide |
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MilPDS JInitiator (Java) Error Fix
1. Open Java Control Panel (Right-Click on your start button and select "Control Panel") 2. Either click on "Programs" (If you are in the View by: Category - then select "Java") or "Java" (If you are ... |
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PDF Adobe Fix for Windows 10
Attached are instructions to resolve the Windows 10 Adobe error message. |
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Top Knowledgebase Articles
Latest Knowledgebase Articles
| Date added | |
|---|---|
| Teams and Email using web browser | 2022-07-03 09:51:39 |
| Outlook 2016 email setup | 2022-07-03 09:45:03 |
| How to use Cisco Connect VPN | 2022-07-03 09:39:59 |
| Clear ssl state | 2022-07-01 08:47:27 |
| Browser Favorites Import/Export | 2022-07-01 08:37:17 |
| DRMO Instructions | 2022-07-01 08:30:28 |
