Quick Help

The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.



Articles in this Category

How to map your printer
Attached are the instructions on how to map your printer.
Article rated 5.0/5.0
Outlook 2016 email setup
Outlook 2016 email Setup for first time users
Article not rated yet
Teams and Email using web browser
A step by step guide to Outlook email and Teams via web browser
Article not rated yet
How to publish certificates to the GAL
Attached are instructions on how to publish your certificates to the GAL.
Article not rated yet
Recover Old Certs
A step by step guide on recovering old certs after receiving a new ID card
Article rated 1.0/5.0
How to set up a PST in Outlook
- Open Outlook - Select File in the top left corner - Select Account Settings  - Select Account Settings again - Select the "Data Files" tab
Article rated 3.0/5.0
How to install Microsoft Teams
Attached are instructions to install Microsoft teams on your computer.
Article not rated yet
How to use Cisco Connect VPN
How to connect to Cisco Connect VPN when using wireless
Article not rated yet
How to use USAF VPN
How to connect to the USAF VPN when using wireless
Article not rated yet
Clear ssl state
Attached are instructions on how to clear your ssl state. When having authentication issues this is a good (First Step) before submitting a ticket to us.
Article not rated yet
Browser Favorites Import/Export
Attached are instructions to Import/Export browser favorites/bookmarks.
Article not rated yet
DRMO Instructions
Attached are the DRMO instructions.
Article not rated yet
How to view your Computer "PC" Name
- In the 'Ask me anything box' type in "PC Name"  - Select "View my PC Name"  A new window will open and at the very top you will see "PC Name"  Please input this name under the required field when su...
Article rated 3.0/5.0
How to place digital signatures in Adobe PDF
Please follow the instructions on the attached document for digitally signing an adobe PDF. 
Article rated 3.0/5.0
31 FSS IT Helpdesk Quick Reference Guide
Please view attached 31 FSS IT Helpdesk Quick Reference Guide
Article rated 3.0/5.0
MilPDS JInitiator (Java) Error Fix
1. Open Java Control Panel (Right-Click on your start button and select "Control Panel") 2. Either click on "Programs" (If you are in the View by: Category - then select "Java") or "Java" (If you are ...
Article rated 2.3/5.0
PDF Adobe Fix for Windows 10
Attached are instructions to resolve the Windows 10 Adobe error message.
Article rated 3.0/5.0

Latest Knowledgebase Articles

 Date added
Teams and Email using web browser 2022-07-03 09:51:39
Outlook 2016 email setup 2022-07-03 09:45:03
How to use USAF VPN 2022-07-03 09:41:46
How to use Cisco Connect VPN 2022-07-03 09:39:59
Recover Old Certs 2022-07-03 09:36:14
Clear ssl state 2022-07-01 08:47:27

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