The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
How to map your printer
Attached are the instructions on how to map your printer.
Outlook 2016 email setup
Outlook 2016 email Setup for first time users
Teams and Email using web browser
A step by step guide to Outlook email and Teams via web browser
How to publish certificates to the GAL
Attached are instructions on how to publish your certificates to the GAL.
Recover Old Certs
A step by step guide on recovering old certs after receiving a new ID card
How to set up a PST in Outlook
- Open Outlook - Select File in the top left corner - Select Account Settings - Select Account Settings again - Select the "Data Files" tab
How to install Microsoft Teams
Attached are instructions to install Microsoft teams on your computer.
How to use Cisco Connect VPN
How to connect to Cisco Connect VPN when using wireless
How to use USAF VPN
How to connect to the USAF VPN when using wireless
Clear ssl state
Attached are instructions on how to clear your ssl state. When having authentication issues this is a good (First Step) before submitting a ticket to us.
Browser Favorites Import/Export
Attached are instructions to Import/Export browser favorites/bookmarks.
Attached are the DRMO instructions.
How to view your Computer "PC" Name
- In the 'Ask me anything box' type in "PC Name" - Select "View my PC Name" A new window will open and at the very top you will see "PC Name" Please input this name under the required field when su...
How to place digital signatures in Adobe PDF
Please follow the instructions on the attached document for digitally signing an adobe PDF.
31 FSS IT Helpdesk Quick Reference Guide
Please view attached 31 FSS IT Helpdesk Quick Reference Guide
MilPDS JInitiator (Java) Error Fix
1. Open Java Control Panel (Right-Click on your start button and select "Control Panel") 2. Either click on "Programs" (If you are in the View by: Category - then select "Java") or "Java" (If you are ...
PDF Adobe Fix for Windows 10
Attached are instructions to resolve the Windows 10 Adobe error message.
|Recover Old Certs
|MilPDS JInitiator (Java) Error Fix
|How to publish certificates to the GAL
|How to set up a PST in Outlook
|31 FSS IT Helpdesk Quick Reference Guide
|How to view your Computer "PC" Name
|Teams and Email using web browser
|Outlook 2016 email setup
|How to use USAF VPN
|How to use Cisco Connect VPN
|Clear ssl state
|Browser Favorites Import/Export