The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
- In the 'Ask me anything box' type in "PC Name"
- Select "View my PC Name"
A new window will open and at the very top you will see "PC Name"
Please input this name under the required field when submitting a ticket.
NOTE: If you fail to provide this information then your ticket will be closed out and you will have to resubmit with the correct computer name
Please see the attachment so that you know exactly what you are looking for.